Privacy Policy

 

1. General provisions

In this Privacy Policy Kaveity FZC (“we”, “us” and “our”) uses the terms to refer to our website, social media and client services (together “platforms”). Please take a moment to read this privacy policy which explains how we collect, use, disclose and transfer the personal information that you (“client” or “you”) provide to us on www.atelierkaveity.comand/or any related mobile or digital applications, or when you interact with us over social media platforms. It explains how we collect information through the use of cookies and related technologies. We take administrative and technical precautions to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, encryption on all web pages where personal information is collected. Unfortunately, transmitting information over the Internet is not completely secure. Although we will implement appropriate measures to protect your personal information, we cannot guarantee the security of the data you transmit; any transmission is at your own risk. Our products on our website or through our client services are subject to our Legal Statement and Terms & Conditions as set forth therein. Kaveity FZC reserves the right to update its Privacy Policy at its sole discretion, at any time. Our services are not directed at anyone who is under the age of majority.

2. How we use the information you provide to us

To access certain areas of our platform you will need to register an account with us. During the registration process you will be asked to submit personal information about yourself, such as your name and address, date of birth, e-mail address and telephone number. By entering your details in the fields requested, you enable Kaveity FZC to provide you with the services you select. When acquire our services, we collect information such as your purchase details and relevant payment information. In addition, we will also collect personal information from you when you correspond with us via e-mail or chat. If you choose to interact with Kaveity FZC via a social media platform or other third-party service, we will collect the information you have provided to us through that platform. We also collect certain information automatically about visitors on our platform, described in the section headed “Cookies and other information that we automatically collect” as set forth below and we will collect information about your location to the extent that we provide any location services, described in the section headed “Location services” as set forth below. 

2.1 We will use the information we collect from you to:

1. Manage and fulfill the required service;
2. Manage our accounts and records;
3. Assist with your inquiries and requests;
4. Send service related communications, including announcements and administrative messages such as order confirmation;
5. Identify products and services we think you might be interested in based on your information, such as your purchase history and your previous interactions with us;
6. Send you marketing communications, such as e-mails and social media audience matching, and information that we think may be of interest to you where we have a legitimate basis to do so and in accordance with your communication preferences. Please see the “Your choices” section as set forth below for further information about how you can control these updates;
7. Conduct market research so that we can continuously improve the services we provide to our customers;
8. Undertake credit checking, prevention of fraud and other prohibited or illegal activities as part of our efforts to keep our platform secure; and
9. Understand how our platform is used so that we can continuously improve our services and other offerings. 

3. Sharing your information

We do not share personal information about you with other people or non-affiliated companies except under the following circumstances:

1. We will disclose your personal information to third party providers for the purposes of providing online and other payment services, handling credit checks and fraud prevention, and any other services required in order for us to use your information for the purposes specified in the section “How we use the information you provide to us” as set forth above.
2. We will disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and
3. We will disclose your personal information to any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy.

4. Cookies and other information that we automatically collect

Like most websites, Kaveity FZC logs IP addresses and uses cookies and similar technologies that allow us to recognize you, to customize your experience and to provide us with information about the way our visitors access our platform.

4.1 What is a cookie?

Cookies are text files, containing small amounts of information, which are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognize your computer as you move between pages on a website, or when you return to a website or mobile application you have visited previously. Cookies are widely used in order to make platforms work, or to work more efficiently, as well as to provide information to the owners of the platform. 

We use cookies to enhance the online experience of our visitors, for example, by remembering your language and/or product preferences and to better understand how our platform is used. Cookies will tell us, for example, whether you have visited our platform before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests. There are two broad categories of cookies: first party cookies, served directly by Kaveity FZC to your computer or mobile device. They are used only by Kaveity FZC to recognize your computer or mobile device when it revisits our platform; and third-party cookies, which are served by a third-party service provider on our platform, and can be used by the service provider to recognize your computer or mobile device when it visits other platforms. Third party cookies are most commonly used for platform analytics or advertising purposes. Cookies can remain on your computer or mobile device for different periods of time.

4.2 What cookies does Kaveity FZC use?

Kaveity FZC uses both session cookies and permanent cookies: session cookies exist only while your browser is open and are deleted automatically once you close your browser and permanent cookies survive after your browser is closed and can be used to recognize your computer or mobile device when you open your browser and browse the internet again. The Platform serves only the following types of cookies to your computer or mobile device:

Type of Cookie	Purpose
Cookies necessary for essential purposes	These cookies are essential to provide you with services available through this Platform and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.
Functionality Cookies	These cookies serve a variety of purposes related to the presentation, performance and functionality of this Platform. Their overall purpose, however, is to enhance visitors’ experience and enjoyment of this Platform.  For example, some of these cookies enable visitors to specify language, product or other platform preferences.
Analytical Cookies	These cookies are used to collect information about how visitors use our Platform. The information gathered does not identify any individual visitor and is aggregated. It includes the number of visitors to our Platform, the platforms that referred them to our Platform and the pages that they visited on our Platform.  We use this information to help run our Platform more efficiently, to gather broad demographic information and to monitor the level of activity on our Platform.
Advertising Cookies	When you visit our Platform or click on advertisements or promotional areas on the Platform these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help to evaluate the effectiveness of advertising and promotion. They are usually placed by advertising networks with our permission. They remember that you have visited a platform and this information is shared with other organizations such as advertisers.
Social Cookies	These cookies enable users to share pages and content through third party social media and other platforms. The companies that serve these cookies may also use your information to serve targeted advertising on other platforms.

4.3. How to control or delete cookies

We use non-essential cookies on the basis of your consent. You have the right withdraw that consent and refuse the use of cookies at any time and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our platform and services. You can set your cookie preferences by changing your browser settings so that cookies from this website cannot be placed on your computer or mobile device. In order to do this, follow the instructions provided by your browser, usually located within the “Help”, “Tools” or “Edit” facility. If you would like to learn more, please visit http://www.aboutads.info/choices/. More detail on how businesses use cookies is available at www.allaboutcookies.org. We are not responsible for effectiveness of or compliance with any third parties’ opt-out options.

5. IP addresses

We will collect information about your computer or mobile device, including where available your IP address, operating system, log-in times and browser type. We use this information to better understand how visitors use our platform and for internal reporting purposes. We will redact and share this information with advertisers, sponsors or other businesses.

6. Advertising

We use third parties such as network advertisers and ad exchanges to serve you ads on third party platforms after you leave our platform, and we use third party analytics and other service providers to evaluate and provide us and/or third parties with information about the use of our platform and viewing of ads and of our content. Network advertisers are third parties that display advertisements, which are based on your visits to our platform and other apps and sites you have visited. Third party ad serving enables us to target advertisements to you for products and services that you might be interested in. Third party tracking technologies are not controlled by us, even if they are associated with our website or our ads. Statements regarding our practices do not apply to the methods for collecting information used by these third parties and others or the use of the information that such third parties collect.  The relevant third party’s terms of service, privacy policy, permissions, notices and choices should be reviewed regarding their collection, storage and sharing practices. We make no representations regarding the policies or practices of third-party advertisers or advertising networks or exchanges or related third parties. 

You have choices in respect of the delivery of ads. You can opt-out of receiving certain types of behavioral ads by visiting the third-party websites described in the section headed “How to control or delete cookies” above. We are not responsible for effectiveness of or compliance with any third parties’ opt-out options.

7. Location services

Some of the services that we provide are able to use information about your location. For these services, which are typically available on mobile devices or applications, you are provided with the opportunity to provide your consent to the use of location services, which, for example, process information deriving from GPS, sensors, beacons or Wi-Fi access points in order to allow you to benefit from a more personalized service. Your device will have settings that allow you to turn off these services should you no longer wish to benefit from them.

8. International transfers

Information we collect may be transferred to, stored and processed in any country or territory where one or more of our affiliated group companies or third-party service providers are located or maintain facilities. Some of these third parties will use cloud-based storage solutions. While other territories may not have the same standards of data protection as those within your home country, we will continue to protect the personal information we transfer in accordance with this Privacy Policy.

9. Protecting your information

We want you to feel confident about using our website, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs. We have appropriate technical and organizational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorized or unlawful processing and against accidental loss, damage or destruction. However, where we ask you to choose a password in order to access certain parts of our platform, you are responsible for selecting a secure password and keeping that password confidential. You should choose a password, which you do not use on any other site, and you should not share it with anyone else.

10. Your rights

You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. In some circumstances, you have the right to request the erasure of your personal information or a restriction of its use. You have the right to object to us processing your personal information in some cases. In particular, you can ask us to stop sending you direct marketing communications at any time (however please note that we may continue to send you service-related (i.e. non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, please write to us at the address listed below. You may unsubscribe from e-mail marketing communications at any time by e-mailing the address below in the section headed “Contact us” or clicking on the ‘unsubscribe’ link in any Kaveity FZC marketing e-mails.

11. Contact us

If you have any questions or comments about this Privacy Policy, or privacy matters generally, or if you wish to request access to the personal information, we hold about you or to unsubscribe from our e-mail marketing communications, please contact our client support.

12. Legal Notice

Our Privacy Policy is subject to our Legal Statement and Terms & Conditions as set forth therein.

Last updated: June 2023

Need help? Please message us: contact@atelierkaveity.com.