Your order will be shipped to you within three (3) days since the Confirmation of Order. Depending on the uniqueness of your product, shipment may take longer. In that case, you will be contacted by an Atelier Kaveity Ambassador.
Atelier Kaveity uses DHL Express applying the shipping rates as set out below. The DHL Express shipping service does not ship to a P.O. Box. Please provide us with a physical address. When placing an order, you will be required to provide personal information as applicable, such as shipping address, billing address and payment details. You represent and warrant that the personal information you provide on our website or to our customer service center is true, valid, complete and up to date. Unless the item is a gift, you confirm that you are the person referred to in the shipping and billing information provided.
Atelier Kaveity ensures that your purchase is delivered to you from the time it is in transit until delivery. We require a signature by an adult to confirm your acceptance of your purchased Atelier Kaveity item(s), at which point responsibility for your purchased item(s) passes to you. If you have specified a recipient for delivery, for example when it is a gift, then you accept that evidence of a signature by the recipient or at that delivery address is evidence of delivery and fulfillment of the sales contract by Atelier Kaveity and transfer of responsibility to the recipient.
Domestic shippings rates (UAE)
| KG | AED |
| Up to 1 kg | 27.93 |
| 1.5 | 29.19 |
| 2.0 | 30.45 |
| 2.5 | 31.71 |
| 3.0 | 32.97 |
| 3.5 | 35.49 |
| 4.0 | 35.49 |
| 4.5 | 36.75 |
| 5.0 | 38.01 |
| 5.5 | 39.27 |
| 6.0 | 40.53 |
| 6.5 | 41.79 |
| 7.0 | 43.05 |
| 7.5 | 44.31 |
| 8.0 | 45.57 |
| 8.5 | 46.83 |
| 9.0 | 48.09 |
| 9.5 | 49.35 |
| 10 | 50.61 |
International shipping rates
| KG | AED |
| Up to 2.5 kg | 126.86 |
| 3.0
|
155.34
|
| 3.5
|
183.82
|
| 4.0
|
212.30
|
| 4. 5
|
240.78
|
| 5.0
|
269.26
|
| 5.5
|
301.61
|
| 6.0
|
333.96
|
| 7.0
|
398.66
|
| 7.5
|
431.01
|
| 8.0
|
463.36
|
| 8.5 | 495.71 |
| 9 | 528.06 |
| 9.5 | 560.41 |
| 10 | 592.76
|
Estimated delivery times
Atelier Kaveity uses the DHL Express shipping service with an estimated delivery time of 3 business days. Orders will be delivered on a business day. Saturday and national holidays will not be considered as a regular business day with respect to estimated delivery lead time. Delivery on Saturday may however be proposed as a service to specific zip codes by our customer service center. This service as well as express shipping may incur more charges. When estimating the package delivery time, please allow time for credit approval, address verification and order processing. Once the order is processed and ready for shipment, we will send you the Confirmation of Order by email. When ordering on our e-Boutique or through our customer service center, you will receive an email notification with the tracking information related to the delivery of your order. Please contact our customer service center for more information.
Package content
Each delivery package will contain, in addition to your purchased Atelier Kaveity item: (I) any related accessories and (II) if requested by you, printed gift note(s) containing your message.
Need help? Please message us: contact@atelierkaveity.com.